At Joie Day Spa, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our spa, book appointments, or interact with our services online. By using our services or visiting our website, you agree to the practices described in this policy.
- Information We Collect
- Personal Identifiers: Name, email, phone number, date of birth, address.
- Medical Information: Health history, conditions, medications, allergies, treatment
notes. - Appointment Details: Service history, booking preferences, consultation notes.
- Payment Information: Credit/debit card data, billing address (processed securely
through third-party providers). - Digital Data: IP address, device/browser type, and site interaction data when using
our website.
- Why We Collect Your Information
- To schedule and manage appointments and consultations.
- To deliver personalized and safe treatments.
- To respond to inquiries and provide customer support.
- To process payments and issue receipts.
- To send follow-up information, service reminders, or promotions (only with
consent). - To comply with legal and regulatory obligations.
- Consent
We collect, use, and disclose your information only with your knowledge and consent,
except where required or permitted by law. You may withdraw consent at any time, subject
to legal and contractual restrictions.
- Sharing of Information
- With our licensed practitioners and staff as needed to provide care.
- With service providers s (e.g., payment processors, booking systems) under strict
confidentiality. - When required by law or to protect individuals or Joie Day Spa.
- Data Security
We implement reasonable security measures to protect your personal information from loss, misuse, unauthorized access, or disclosure. These include secure storage, password
protection, and access limitations to sensitive data.
- Retention of Information
We retain your personal and medical information only as long as necessary to fulfill the purposes for which it was collected or to comply with legal or regulatory requirements
(such as health record retention laws).
- Access and Corrections
You have the right to access your personal information and request corrections if you
believe it is inaccurate or incomplete. To make a request, please contact us using the
details below.
- Cookies and Website Use
Our website may use cookies or similar technologies to improve functionality and gather
visitor analytics. You may modify your browser settings to refuse or delete cookies.
- Third-Party Links
Our website may include links to third-party sites. We are not responsible for the privacy
practices of those external websites and encourage you to read their privacy policies.
- Updates to This Policy
We may update this Privacy Policy from time to time. The latest version will always be
posted on our website with the effective date. We encourage you to review this policy
periodically.
- Contact Us
For questions about this Privacy Policy, your personal information, or to make a request,
please contact:
Joie Day Spa:
Phone: 289-426-2692
Email: [email protected]
Address: 374 King Street East Hamilton, Ontario, L8N 1C3 Canada
